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Billing

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Subscriptions

We offer two plan types:

Clay Pro and Clay Personal

Clay Personal is free and offers the same basic search and organizational capabilities as Clay Pro, but limits your interaction to 1000 contacts, while Clay Pro is unlimited. 

ℹ️ Your trial will start on a Clay Pro plan automatically and offer you the option to continue on Clay Pro or downgrade to Clay Personal when the trial period ends. If you do not choose to continue on Clay Pro, you may cancel anytime in your Settings. 

We offer two Clay Pro subscription plans:

  • Monthly, for $20 per month
  • Annual, for $120 per year, which comes out to $10 per month

To change or cancel your subscription:

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On Desktop and Web

  1. Go to the Profile Icon in the top right, then Settings on Mac, Web, or Windows
  2. Under Subscription Plan, select Manage Plan

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On iOS

  1. Go to the Profile Icon in the top right, then Settings 
  2. Under General, select Manage my Subscription

ℹ️ Your complete invoice history can also be viewed by following the steps above.

Do you need my credit card information for the trial? 

Yes, requiring a valid credit card to access the platform allows us to filter out illegitimate users and prevent nasty stuff like spam and bots that take advantage of our data enrichment pipeline.

How do I change from monthly to annual? 

Within Settings, click on Manage Plan. From there you'll see an option to switch your payment cadence. 

How do I downgrade my account? 

Within Settings, click on Manage Plan and then Update plan. From there you'll be able to select your plan type and payment options. 

Canceling your subscription

If you cancel your subscription to Clay early, you can continue to use it until your subscription ends at the end of your current billing period. You will not be charged again unless you restart your account.

Apple App Store Subscribers

App Store subscriptions auto-renew by default, so you need to manually cancel them. You can find the option to cancel the auto-renew by viewing your Apple ID in iTunes or the App Store and then selecting the “Subscriptions” option.

Refund Policy

If you're no longer interested in paying for Clay Pro, you can cancel at any time and your subscription will end at the same time as your current billing period. 

If you believe you're being charged incorrectly, please reach out to us and we will do our best to make it right! 

Apple App Store Subscribers

If you pay for Clay through the Apple App Store, you will have to ask Apple for a refund because they handle all transactions in their App Store. We do not handle your purchase so we can’t issue any App Store refunds ourselves. You can find Apple's refund policy here.

Educational and Nonprofit Pricing

Clay is happy to sponsor three (3) months of Clay Pro for students, educators, and 501(c)(3) organizations. If that's you, reach out to us at care@clay.earth and we'll get you started with an account. 

Reach out, and we’ll make it right

At the end of the day, we want to create something that brings value to you as a member. If you ever have a question or feedback, just send us a note, and we’ll work with you to make sure you’re happy. And please, be nice! There’s a real person on the other side of the email :)

Have questions or comments?

Contact us