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How do I remove an integration? What will happen to my data?

  • Updated

You can disconnect an account if you no longer want that account's associated information to show up in Clay, if you're losing access to the account, or if you want to remove all of that account's associated information from within Clay.


When disconnecting an account, you have the option of keeping or deleting all data that's in Clay from that account. By selecting Keep a Copy, all of the data from that account that's already in Clay will be preserved, but no new information will be pulled in, meaning moments and new people from that account won't be updated. If you’re leaving your company or organization, you can choose this option so contacts you met through those accounts aren’t removed from Clay.

If you select Delete, Clay will not remove any contacts that you’ve taken notes on, set reminders or a reconnect cadence for, or added to groups, including Starred.

Disconnecting an Account

  1. Go to Profile Icon in the top right, then Settings on Mac, Windows, Web, or iOS
  2. Under Integrations, choose the account you'd like to remove and press the X button
  3. When prompted, choose whether you'd like to keep a copy of your data or delete it


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