Cards are at the heart of Clay. They provide an overview of how you know someone, the last time you interacted, and what platforms you're connected on. Any notes you take are gathered in a person's card, and you'll be able to view related people. Cards also summarize how long you've known each other and how much you interact and present a timeline of your first, most recent, and upcoming interactions.
Since card information is populated based on others' public profiles on each integrated service, Clay updates when they do, ensuring you're always informed.
Timeline
Timeline brings together Moments — your first, last, and upcoming calendar events, emails, and text messages — with your notes about a person. It's all the context you need when revisiting someone's profile, beautifully presented and readable at-a-glance.
Notes help you keep information for each card, whether it be big or small. Here's where you can add a reminder to follow up, a note from your last interaction, or jot down their dog's name so you remember for the next time you meet.
Quickly take a note using the N keyboard shortcut, switch to the About tab using A, and switch back to Timeline using T.
About
The About section of a contact card displays key details such as:
- their bio, work experience, and education which we pull from their LinkedIn profile
- links to their social profiles like Facebook, LinkedIn, YouTube, etc.
- their most recent social updates like changes in their Twitter bio or location, and
- interests determined by their activity on Twitter, LinkedIn, and Facebook
ℹ️ Please keep in mind that the data you see on contact cards is provided through our data partners and will vary based on what is available to them for each person. The stricter someone is with their online data privacy settings, the less information we'll have for them. You can always edit information manually though directly in their card.
Starred
You've known some people for years, others, you just met today. Clay analyzes your relationship strength by using the context and frequency with which you interact with someone to show certain people more often.
The Starred group is a collection of your closest relationships, created during onboarding. You can edit who belongs in this group by opening their card and hitting the star icon.
Contact
If you click on Contact on iOS, you'll see a pop-up with the contact options you have for that card asking how you'd like to reach out. You can select one of the options to open that method of communication in its native app.
If you'd like to do the same on Mac or Web, click on the contact icon at the top and select email, iMessage, or phone.
Reconnect Cadence
There are some people you want to be reminded of more regularly than others. This icon is where you'll set your Reconnect cadence. Your cadence will be set to Automatic by default, meaning that Clay will intelligently decide when to surface the person to you. You can also set a custom cadence or no cadence, depending on your preference.
If you select a custom cadence, this icon will appear filled. If you decide not to be reconnected to this person, the icon will be shadowed with a diagonal line through it.
Group
Groups help you keep the people in your life organized. You can add someone to an existing group, or create a new one by clicking or tapping on this icon.
Edit
Clay can't always tell the full story, so here's where to add your own detail! Edit profile information, add social organization links, and more when you click or tap on this icon.
Merge
If you ever see a duplicate card for someone, you can click Merge to search for a duplicate and join the two cards together.
Network Strength
Network Strength shows the strength of your relationship with a given person relative to your other relationships. It's entirely personalized to you and leverages all of your moments from all of your accounts to understand whether you're losing touch with someone.
Network strength indicators appear on a contact's profile and also in Search so you can quickly see how well you know particular people as you browse.
Network Strength is even more powerful with Teams. On a profile, the Network Strength section shows every member of your team and how well they know a given contact. In Search, the signal bars appear inline and show you the person on your team who best knows that contact, so it's easy to see who on your team manages the relationship and who you should reach out to.
Properties
This is where you'll see when contacts were created and how recently their data was updated so you always have recent data at a glance.
You'll find these fields in the sidebar on desktop and web, and toward the bottom of the profile card on iOS.
ℹ️ Please note that we don't take into account when you last manually edited your contact's information yet but this is something we're exploring!
Related People
When taking notes, you often need to mention other people—who you were introduced by, friends in common, and colleagues who came up in conversation. Whenever you mention another person in a note using @, Clay shows that they're related. Since relationships are bidirectional, each person will show up under the other’s Related People.
Sources
Clay uses your integrations to display how you're connected to people. This list is where profile information comes from, meaning it contains all channels that you use to contact people.