Back to Billing

Cancel your subscription or delete your account

  • Updated

We're sad to see you go but we understand if Clay isn't the right fit for you right now! Here's a quick guide on how you can smoothly transition out of your Clay.

Canceling your subscription

CleanShot 2024-08-21 at 15.57.53.png

On Desktop and Web

  1. Go to the Profile Icon in the top right, then Settings on Mac, Web, or Windows
  2. Under Profile, select Cancel Plan

CleanShot 2024-08-21 at 16.08.29.gif

On iOS

  1. Go to the Profile Icon in the top right, then Settings 
  2. Under Profile, select Cancel my plan

Apple App Store Subscribers

App Store subscriptions auto-renew by default, so you need to manually cancel them. You can find the option to cancel the auto-renew by viewing your Apple ID in iTunes or the App Store and then selecting the “Subscriptions” option. You'll find detailed instructions here!

Deleting your Account

CleanShot 2024-08-21 at 16.14.47.png

On Desktop and Web

  1. Go to the Profile Icon in the top right, then Settings on Mac, Web, or Windows
  2. Under General, select Delete Account

CleanShot 2024-08-21 at 16.16.28.gif

On iOS

  1. Go to the Profile Icon in the top right, then Settings 
  2. Under General, select Delete Clay Account

⚠️ Keep in mind that this is permanent and can't be undone! This will remove all notes, contacts, and integrations in you Clay. If you're currently on a paid plan, your subscription will automatically end, and we'll remove all your payment information. If you'd like to delete all your associated account data, please email us.

Have questions or comments?

Contact us