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  • Updated

Clay’s WhatsApp connection creates contacts for people you’ve messaged and displays messaging-related information on cards.


Connecting to WhatsApp

  1. Go to the Profile Icon in the top right, then Settings or type , on Mac
  2. Under Integrations, tap Add WhatsApp
  3. Follow the onscreen instructions

What Clay Does

  • Clay imports people you've messaged in WhatsApp. Clay will create cards for people you've texted and exclude text exchanges with non-people (like shortcodes). The more relevant someone is, the more often they'll appear in Clay and the higher they'll be ranked in search, so you shouldn’t need to remove people even if you haven’t talked to them in a while.
  • Clay will try to enrich cards when possible. Clay will add people's phone numbers and text moments to existing cards when the names match. If no name is found, just the phone number is shown.

What Clay Doesn’t Do

  • Clay won't import any of the content of your messages. This is incredibly important to us. The full details are posted in our comprehensive Security and Privacy policy, but we specifically never read, have access to, nor upload the contents of your messages.
  • Clay can't send messages on your behalf. This integration never writes back to your computer, so it won’t affect your WhatsApp at all. We only request permission for the purposes of creating and enriching contacts inside Clay.

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