Why can't I connect iMessage and Phone Log integrations to Clay?

There could be a number of reasons but most of the time, this is because Clay hasn't been granted full disk and contacts access on your Mac. Here's a quick guide on how to set this up:

How to Give Clay Full Disk Access on Your Mac

1. Open System Preferences or Settings
2. Search for "Full Disk" then select the result under "Privacy & Security"
3. Turn the switch on for Clay

How to Give Clay Contacts Access on Your Mac

1. Still in your System Preferences or Settings, search for "Contacts"
2. Select the result under "Privacy & Security"
3. Turn the switch on for Clay

Still having issues?

If you've followed these steps and still can't connect your iMessage and phone logs to Clay, we're here to help! Please email us your log files at care@clay.earth along with your macOS version. This information will help us troubleshoot the problem more effectively.

Where to find your Clay log files

1. Launch your Clay app and click Help on the menu bar at the top
2. Click on Open Log Folder
   
   
   
   
3. This will open a Finder window where you'll find a file named main.log