Back to FAQ

Why does Clay require a credit card for free trials?

  • Updated

Requiring a valid credit card to access the platform allows us to filter out illegitimate users and prevent nasty stuff like spam and bots that take advantage of our data enrichment pipeline.

If you don't feel comfortable sharing your credit card details, here are a few things to keep in mind:

  1. You can easily cancel your subscription with the click of a button before the end of your 14-day free trial, and you'll never be charged at all. Just go to Settings > Manage Plan > Cancel Account, and you'll be downgraded to our free Clay Personal plan.
  2. We use a best-in-class payment processing service (Stripe) to handle all transactions, so we never store, and can never see, your credit card details.
  3. We're proud to have served hundreds of thousands of customers in 100+ countries, while maintaining a 98% customer satisfaction rating. We wouldn't be here without a brand built on trust.

Have questions or comments?

Contact us