Archive is the home for contacts you've decided to set aside for now. You'll find all your archived contacts here, which are essentially removed from your active Clay experience but never permanently deleted. And if circumstances change and you need to reconnect with an archived contact, you can easily restore them to your active network with just a click.
Searching within Archive
Now you can search through archived contacts just as easily as your active network, making it simple to retrieve old connections or reference historical data when you need it most.
On Mac, Windows, and Web
- Access your Archive list by clicking
Archiveat the top of your People view - Click the magnifying glass across it and type in the name of the person you'd like to find
On iOS
- Access your Archive list by going to your People view on the Tab bar and tapping the
Archivebutton on the upper-left corner - Tap the magnifying glass across it and start typing a name
FAQs
Is there an option to permanently delete a contact instead of archiving it?
This option is currently available because if a contact is "permanently deleted" from Clay, it will only delete that contact until the next time you sync any account that has that person in it.
For example, if you delete a spam email account from your Clay account, that will be "permanently deleted," but the next time your email integration syncs, Clay will think the email integration has a new contact that should be added to your account, since that contact no longer exists in your account.
If you choose to Archive, however, Clay will recognize that there is an existing member that is stored in Archive and will not pull that information in again.
That being said, Archiving is likely the best choice for your needs if you'd like those contacts to never re-appear in your account again. Any archived contacts are unsearchable and for all intents and purposes, do not "exist" in the day-to-day workings of your account.
Do archived contacts count toward the Clay Personal contact limit?
No, they don't! Archiving contacts is one of the few ways to make space for your more important people if you decide to stay on the Clay Personal plan.