The Home tab is intended to be a high-level view of the people you should be thinking about today, which includes people from calendar events, new people you've chatted with over email, Reconnect reminders, etc.
Because most calendars include events with many different types of people (people you talk to all the time within the company, close family members, new people you've never met before), Clay has a few default set automatically that help filter who shows up there. That said, you can always change who is shown or hidden in your Settings.
If you don't see certain calendar events in your Home tab, here are some of the reasons why:
- There are no other people in the event - Clay only displays events associated with contacts. If you have events where you're the only attendee, Clay won't pull these into your account.
- Your event hasn't happened yet - Clay primarily focuses on past events rather than upcoming ones. While we're working on improving our upcoming events view, you should see your events in the Home view at least 15 minutes before they occur.
- The events are hosted by third-party software - Clay will pick up events that belong to your calendar. However, some events automatically added to your calendar by bots or services may be added in a way that makes it difficult for Clay to display them. If event ownership is managed through third-party software, Clay may not recognize these events. We've had success with Zoom, Calendly, Savvy Cal, and Cal.com internally.
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You may need to change your Settings to be less restrictive - You may go to App Menu > Settings > Home and make sure that the following are all on: Recurring, Calendar Relationships, Events with Starred People
Then go to Settings > Notifications > Advanced and make sure the Quality filter is off:
If those Settings are set, Clay will try to match your daily calendar as close as possible.
If you've checked all the above and still don't see the events you're looking for, please contact us at care@clay.earth so we can take a closer look!