Billing

Your subscription supports a small but passionate team working hard to create a useful, responsive, and beautiful piece of software.

Subscriptions

We offer two subscription plans:

  • Monthly, for $20 per month
  • Annual, for $120 per year, which comes out to $10 per month
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To change your subscription:

  1. Go to Settings on Mac, Web, or iOS
  2. Under Info, select Manage my subscription

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Similarly to changing your subscription, your complete invoice history can be viewed following the steps above.

A Sustainable Refund Policy

We use software too, and we hate asking for refunds. Behind the scenes though, the data and infrastructure that powers Clay costs real money on a daily basis. So we’ve tried to put together a refund policy that’s fair for everyone.

Why is the free trial 2 weeks?

Clay isn’t just a piece of software—we process data from your calendars, email accounts, Twitter, LinkedIn, and more all on an ongoing basis. Even if you don’t log into Clay, we’re working behind the scenes to make sure there’s up-to-date information the next time you come in, and each of those updates costs money.

Building privacy-conscious software with a small team and a sustainable business model is hard, takes time, and is expensive!

Cancelling your subscription

If you cancel your subscription to Clay early, you can continue to use it until your subscription ends at the end of your current billing period. You will not be charged again unless you restart your account.

Reach out, and we’ll make it right

At the end of the day, nearly everything on the edges comes down to a case-by-case basis. Just send us a note, and we’ll work with you to make sure you’re happy. And please, be nice! There’s a real person on the other side of the email ☺️

Did we miss something? Have a question? Let us know.